Forecasting
Know what is real, what is slipping, and what is likely to close.
The Operating Point helps B2B leaders fix the structure behind sales and marketing — so pipeline holds up, forecasts get sharper, and leadership can see what's actually happening. Run by an operator who's owned the function from the inside, not just the tools.
operating pointnoun the state where strategy, process, systems, and data hold together — and leadership can trust what the pipeline and forecast are saying.
Sales Operations
For sales leaders who need cleaner deal movement, stronger forecast confidence, and a team focused on the right work. The operating layer behind the selling motion gets tightened — forecasting, follow-up, reporting, and process — so leadership can see what is happening and the team executes the same way every time.
Know what is real, what is slipping, and what is likely to close.
Identify where deals are stuck and what needs to happen next.
Turn CRM activity into decisions about coaching, coverage, and risk.
Marketing Operations
For marketing leaders who need cleaner definitions, attribution, and reporting they can connect to pipeline. The work is not just campaign execution — it is the operating layer that shows what marketing produces and how it moves into pipeline.
Align on what a qualified lead really means.
Connect spend to pipeline with confidence.
Create shared stage definitions from lead to customer.
Build reports that drive action, not debate.
About
The Operating Point is led by Katie O'Brien — twelve-plus years in SaaS owning forecasting, pipeline, CRM, and the reporting leadership runs on. Senior ownership, hands-on, not advisory.
More about KatieWhy leaders bring us in
For teams that need senior revenue operations leadership, but do not need permanent headcount. This is not junior delivery behind senior positioning — it is operating ownership from someone who has built the teams, owned the systems, led the forecast, and worked alongside executive leadership.
A fractional operating partnership creates senior revenue operations ownership and momentum without committing to a full-time hire before the business is ready.
Work led directly by someone who has owned revenue operations, business development, sales development, forecasting, reporting, and the systems behind them.
The level of structure, visibility, and execution support your team needs now — without overbuilding the function too early.
Ways to work together
Some teams need a monthly fractional partnership. Others need a focused project, advisory diagnostic, or scoped hourly support when the work is clear.
Ongoing part-time senior RevOps ownership on a monthly retainer for teams that need consistent operating help without adding permanent headcount.
A defined project for a specific operating issue such as forecasting cleanup, reporting redesign, CRM structure, lead routing, attribution, lifecycle definitions, or handoff improvement.
A focused assessment to clarify what is unclear, where the operating gaps are, and what should be prioritized first.
Contact
Use the form to share what is happening across pipeline visibility, forecasting, attribution, CRM, routing, reporting, or workflow needs.
No handoffs. No junior reps.